Best Practices - Characteristic 10
Article Index
- Best Practices
- Characteristic 2
- Characteristic 3
- Characteristic 4
- Characteristic 5
- Characteristic 6
- Characteristic 7
- Characteristic 8
- Characteristic 9
- Characteristic 10 (current position)
Characteristic 10: Consider the human toll when making business decisions.
UHC (University HealthSystem Consortium)
UHC (University HealthSystem Consortium) has a history of taking into account the human toll when making business decisions. One prime example of this in action is their recent move from suburban Oak Brook to downtown Chicago. Over a two-year period, the organization took great care in preparing employees for the move, ensuring they had factual information, and supporting them in making a smooth transition. Thorough planning, frequent multi-channel communication, employee involvement, outlining available resources, subsidizing commuter expenses, and celebrating the move with a variety of events illustrate the lengths UHC went to achieve a successful move.
This employer also has a business travel policy that avoids significant negative impact on family time and promotes safety. Travelers are not required to fly at night with a landing time after 9 p.m. and UHC will reimburse for shuttle or car service for flights departing before 8 a.m. or returning after 7 p.m.
All UHC programs are reviewed regularly. In the event that a review results in the closing of a program, affected employees are offered every opportunity to stay with UHC. If there are no appropriate jobs, the affected employees are offered generous separation packages including pay continuation, benefits, and outplacement.
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